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A lender is an individual, a public or private group, or a financial institution that makes
funds available to a person or business with the expectation that the funds will be repaid
It provides a central place where businesses can store customer and prospect data, track customer interactions, and share this information with colleagues. It allows businesses to manage relationships with customers, helping the business to grow.
Credit risk management is the practice of mitigating losses by understanding the adequacy of a bank's capital and loan loss reserves at any given time – a process that has long been a challenge for financial institutions.
AML, Fraud Detection, and Credit Bureau Integration – Regulations are always changing, and demand a high
understanding of a financial institution’s customers and prospects.
Deviation Management is about capturing, analyzing and managing data and improvement actions related to process deviations. Process deviations can be about operations, HSE, and quality
Enhance all your procedures to manage multiple stages of a loan cycle after issuing a loan, resulting in higher
productivity, lower overhead costs, and swift processes.
The effective interest method is a technique for calculating the actual interest rate in a period based on the amount of a financial instrument's
Product management is the role and function within an organization that is responsible for a setting up loan product's for overall success
A permission is the right to access one or more system objects. A role is a group of permissions. Roles can be assigned to any user or user group, and a user or user group can have more than one role. Unlike hierarchical users, a role does not contain another role.
A workflow engine manages and monitors the state of activities in a workflow, such as the processing and approval of a loan application form, and determines which new activity to transition to according to defined processes (workflows)
Minimise risk during loan collection and debt recovery by identifying non-performing assets or defaulters,
intimating customers on EMI payments, tracking on-ground collections team, and quick reporting.
In cashless transactions, payments are made or accepted without the use of hard cash. This includes payments made via credit/debit cards, cheques, Mpesa, Mobile Money, DD, NEFT, RTGS or any other form of online payment that removes the need for cash.
SMS reminders are reminder messages sent to a client or customer using SMS as the communication channel. They are used by businesses to ensure that their customers don't forget their existing loans or ones that they need to make payments in the near future.
Reports generation is the process of using a tool for creating reports primarily for business users. To generate a report, you need to create a report definition, including what data to retrieve, where to get it, and how to display it.
Delegation is the assignment of authority to another person (normally from a manager to a subordinate) to carry out specific activities. The process involves managers deciding which work they should do themselves and which work should be delegated to others for completion.
Instantly generate accurate data-driven reports to get insights on the key performing and non-performing areas of
your business.
End-to-end reporting is a summary of detailed data for each interaction from the time if first comes in to the contact center to when the contact terminates. The reports will show detailed data for each interaction as each application and each agent processes it
Data output is the process and method by which data can be studied under different circumstances.
Early warning systems can optimally replace legacy lending procedures by keeping biased lending decisions at bay. Using advanced technologies like Artificial Intelligence and Machine Learning, they can detect red flags, allowing lending institutions to gain control over their decision making. Relying on multiple sources of data, early warning systems measure and monitor risks efficiently.
The use of the advances in data analysis and cognitive computing to further understanding of potential risk factors,
Stay innovative and launch new products into new markets in the cloud or transform
your current operations to serve your customers, your staff and your shareholders better.